About CU1.COM - (Owned & Operated By Industrial Covert Unlimited)
Industrial Covert Unlimited (ICU) has been built on a philosophy of trying to spend time up front, so that the application meets the need. We don't want to send you a box with unknowns.
We want you as a recurring regular customer. A good relationship is invaluable. We recognize there is an increasing demand for security related video equipment, and that it has become an increasing part of your budget.
We at CU1 can work with you to maximize your project, and in many cases help with package pricing. Feel free to use our toll free 1-800-251-8839, and let us help you build a more secure environment.
We value our customers and will work towards making your purchase as easy and knowledgeable as possible!
Directions To Our Store:
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Our Company Story:
Helping people protect their property, assets, and livelihoods was the main goal of Jason Gillman and Candy Gillman when they founded Industrial Covert Unlimited in 1997. Working from his home with the drive to succeed and a wealth of experience as a security specialist and an engineer, Jason embarked to build this company from the ground up.
With limited internet knowledge and the web in its infancy, the first footsteps were taken and a basic website was created for ICU. The websites goal was simple; to provide quality surveillance equipment such as security cameras, recording equipment, and other cctv products at reasonable prices to both end users and installers alike; while at the same time promoting the business around the country and providing invaluable knowledge and assistance relating to security.
To make sure he succeeded the company was founded on the main principles of excellent customer support and service. Jason didn't want the company to be like some big box stores where support was hard to come by, or where the support was limited in its knowledge of their own products. No if anything he wanted to make sure that time was spent up front with the customer, this way they knew exactly what they were getting, what it could do for them, and how it could improve their situation.
The first few years weren't easy, but with determination, constant research, and goal setting; the website began to thrive and new as well as reoccurring customers began to establish themselves. Then as the years went on the company flourished and expanded. Eventually in 2005 it moved out of Jason's home and into a facility of its own, and for the first time ever employees were able to be hired and the company could reach out and help even more people across the country. Included in the new employees was nephew Christian Gillman who began to take over the website operations so Jason could concentrate more on sales and technical support.
Over the years that followed all the way up to present day the company was able to ride out and weather the recession; however it wasn't easy as some employees had to be let go and some restructuring took place as sales and the economy slowed. Through it all though ICU has retained its determination and drive, and hopefully will begin to expand and thrive again as the years progress. In fact it even expanded a little in 2012 when it opened a small retail front nearby, were the same support in surveillance matters can be provided to local customers as it is online.
In addition to providing excellent customer support, the owners Jason and Candy also have formed a policy of excellent employee support through outstanding health care coverage, flexible work hours, and by taking the time to truly listen to their employees concerns and ideas. This has made the company work very well together and provided for an efficient and happy work environment.
As of now ICU is a company family of 5 that has aspirations to grow and build on what it has, while not losing sight of what's important; their customers.
|Industrial Covert Unlimited
2748 Garfield Rd N #12, Traverse City, MI 49686
Phone: (231) 932-9550 or 1-800-251-8839
Fax: (231) 346-5920