Industrial Covert Unlimited is in its 20th year of operation. CU1.COM has been up since mid 1999. Great security & CCTV products and people who answer the phone!

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Shipping & Return Policy

Shipping & Return Policy
  Warranties, Returns, & Shipping  

One YEAR warranty on all items!

Our Shopping Cart:

Our shopping cart is hosted by YAHOO and it is encrypted with a 256bit secure lock. Your information is still safe and whenever you place an order through our site it will only be seen by us for processing and shipping your product.


Shipping:

We ship UPS unless otherwise specified, and ground delivery is Free in the Continental US!
Free UPS Ground Shipping



Return Policy:

In order to keep our prices at the lowest level, many of the products you purchase through CU1.COM are drop-shipped directly from the manufacturer or other stocking houses.

Due to the fact that we must physically carry returns until they are resold, we charge a 25% Restock Fee for items returned for other reasons than defective merchandise. Defective merchandise will be covered by warranty and will be replaced with identical items.

Please call if you have questions before you order, so that you will receive the correct information and parts for the job. Also any defective merchandise requires prior authorization for an RMA before return.

Furthermore this policy does not limit Industrial Covert Unlimited (CU1.COM) from offering other options at our discretion. For any other information regarding CU1.COM and our operation feel free to give us a call.

Thank you!